Shipping & Delivery Policy

1. Shipping charges

• Free shipping on orders of ₹499 or more (after discounts).
• A flat shipping fee of ₹0 applies to orders below ₹499.
• The exact charge is always shown at checkout before you pay.

2. Processing and delivery time

• Orders are packed and dispatched within 1–2 business days of payment (orders are not dispatched on Sundays or public holidays).
• Delivery usually takes 3–7 business days after dispatch, depending on your location. Remote areas may take longer.
• These are estimates; courier delays caused by weather, strikes or other events outside our control can occur.

3. Tracking your order

You will receive an email when your order is confirmed and whenever its status changes (packed, shipped, out for delivery, delivered). Signed-in customers can also track orders under My Account → Order History.

4. Delivery areas

We currently ship within India only. If your PIN code is not serviceable by our courier partners, we will contact you and refund your order in full.

5. Failed delivery

Please make sure your address and phone number are correct. If a delivery fails because of incorrect details or the recipient being unavailable after repeated attempts, the courier returns the parcel to us. We will then re-ship it (shipping charges may apply) or refund the order value minus shipping charges.

6. Damaged parcels

If the parcel looks damaged or tampered with at delivery, please note it with the courier and contact us within 48 hours. See our Cancellation & Refund Policy for replacements and refunds.